Accessibility Statement for SantaCruzApexBikes

Last Updated: [27.08.2025]

At Santa Cruz Apex Bikes, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website  as accessible as possible.

Our Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and more user-friendly for everyone.

While we work to achieve this goal, we are aware that some areas of the website may not be fully accessible. We are actively engaged in a process of ongoing testing, remediation, and improvement.

Measures We Are Taking

To ensure accessibility, we have taken the following measures:

  • Inclusive Design: Incorporating accessibility into our web design and development process.

  • Testing: Employing automated testing tools and manual audits to identify and fix accessibility barriers.

  • Training: Providing ongoing accessibility training for our content and development teams.

  • External Expertise: Consulting with accessibility experts to review our website and provide guidance.

Feedback & Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers:

Please try to provide us with as much detail as possible, including:

  • The nature of the accessibility problem

  • The web address (URL) of the page you were on

  • Your computer and software information (e.g., operating system, browser, assistive technology)

We aim to respond to feedback within 3 business days.

Technical Specifications

The accessibility of this website relies on the following technologies:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

We are committed to compatibility with the assistive technologies used by the majority of people with disabilities, such as screen readers (e.g., JAWS, NVDA, VoiceOver), screen magnification software, and voice recognition software.

Limitations & Alternatives

Despite our best efforts, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Third-Party Content: Some third-party content or plugins embedded on our site (e.g., social media feeds, mapping services) may not be fully accessible. We encourage users to report these issues to us, and we will work with the vendors to find a solution or provide the information in an alternative format.

  • Older PDFs: Some older product documentation or marketing materials may not be fully accessible. Upon request, we can provide the content in an alternative format.

If you are having difficulty accessing any part of our website, please contact us, and we will work with you to provide the information you seek through an alternative method.